Help
Answers, and a person behind them
Most things are answered below. Anything else, write to hello@bizryn.ai — a person reads it.
Do I need to know anything about e-commerce?
No. If you can send a WhatsApp message and take a photo, that's the whole requirement. You won't be asked to pick a template, set up a payment gateway, or understand what SKU means.
What if I don't like the store it makes?
Tell it what to change in your own words (“make it warmer”, “the mug is ₹850 not ₹800”) and it changes. If you still don't like it, start again or edit anything by hand. You see the store before you've done any real work, on purpose.
Can it spend my money without asking?
Only up to a daily limit that you set, only on ads, and only from your own Instagram ad account with your own card. If you don't set a limit, it spends nothing. Refunds always come to you. It can never issue one.
How do customers pay me, and when do I get it?
By UPI, card, or cash on delivery. The money goes to your bank account, not ours. We never hold it. Card and UPI reach you in about two working days; cash-on-delivery money comes once the courier has collected it.
What do I still have to do myself?
Make the things, pack the parcels, and decide anything that costs you money. That's it. Everything between an order arriving and a parcel being picked up is handled.
Can I leave and take my store with me?
Yes, and we'll help. Your products, photos, descriptions, customers and order history are yours. Export all of it in one click, any time, including after you've cancelled.